Terms & Conditions

DELIVERY
Delivery to UK addresses only. All items include postage unless marked as store pick up only.

It is the responsibility of the purchaser to ensure parcels are able to be accepted/left in a safe place on delivery.

No responsibility is accepted for the following;
- Incorrect or incomplete address
- Unopened parcels
- Delays due to weather
- Gift to recipients who have gone away or are unable to receive parcel

PAYMENT
Payment is accepted through Paypal on the website.

SATISFACTION
The risk of damage passes to you, as the buyer, upon receipt.
Damaged parcels must be reported to Hyggehut within 24hrs of receipt. Parcels should be opened and goods checked on arrival. Recipients who are unsatisfied, in any way, with the goods they have received should endeavour to contact Hyggehut at the earliest opportunity to enable us to provide reassurance, replacement or refund.
Contact can be made by email: sales@hyggehut.uk.
Goods should be retained for inspection.

Please note: most of our products are handmade and the ones you receive might be slightly different from the photographs on the website.

AVAILABILITY
We may find that an item requested is not available for sale. In such instances the customer will be contacted and offered an alternative or refund.

PRIVACY
Customer details/information will not be disclosed to third parties.

PRICE
Prices will be as shown on our website at the time your order reaches us.

CANCELATION
Hyggehut reserves the right not to accept or to cancel any order once accepted, without penalty.

YOUR STATUTORY RIGHTS AS A CONSUMER ARE NOT AFFECTED BY OUR TERMS & CONDITIONS
Terms & Conditions may change - for this reason we would encourage you to review them prior to each purchase.